Ground Floor Social Distancing Measures
Read all about the social distancing measures we have applied.
In these difficult unprecedented times, our team is making all possible efforts to continue providing you with an unforgettable customer experience. In response to the COVID-19 outbreak, our business operates in accordance with the social distancing measures and precautions as advised by the Government.
Despite our limited staff, we are adamant on taking all necessary measures to keep you safe and healthy while visiting Fresco. We appreciate your understanding and we would like to kindly ask you to follow the suggested measures.
We have set up our outdoors seating area in a way that maintains an appropriate social distance between all customers that are either waiting to be served or are dining in. Upon arrival, we would like to kindly ask you to queue in both designated waiting lines as to avoid overcrowding while waiting. It is important to follow all our signs and guidelines to ensure a safe, but enjoyable experience.
We will only allow customers to enter the shop one by one, except for the case of a group from the same household.
If you are part of a group and you want to order for takeaway, we would advise you to allow 1-2 people from your group to enter the shop to place the order and collect it.
If you want to use our limited indoors upstairs seating area (maximum number of groups: 4), please enter the shop as a group and pay close attention to the guidelines you can see while placing your order.
If you want to use our limited outdoors seating area (maximum number of groups: 4), please enter the shop as a group and pay close attention to the guidelines you can see while placing your order.
After you collect your order, there will be no entry allowed inside the shop again (if you are sitting outside or you leave the shop).
It is important to note that a group cannot be seated to dine in before the order of the group has been collected. In this way, we will also be able to keep track of the priority of orders, so we would like to kindly ask you to follow all proposed guidelines.
If you have ordered online for Click+Collect, please wait to be called forward by a member of staff. They will leave your order at the designated pick-up area outside, so you will not have to enter the shop.
Hand sanitisers and antibacterial spray are available for you before you enter the shop. If you decide to use the designated outdoors or indoors seating area, antibacterial products are available for you to sanitise your hands and your space prior to dining in. As of July 24th, face coverings are compulsory when entering shops and ours is no exception. If you have forgotten your face covering, do not worry! We have face masks available for you just for the price of an extra 50p with your order.
We would like to thank you for helping us by following the suggested guidelines. We are here for you and we want to keep you safe at all times!